How Our Shipping Works
We've designed our shipping process to balance large variety with freshness.
We work with independent artisans worldwide to bring you the finest wellness products
which means some items travel further than others or are made specially on demand to keep them fresh.
Understanding Our Two-Step Process
1. Fulfillment Status
Fulfillment refers to how quickly we can prepare your order
2. Shipping Time
Once fulfilled, Your delivery depends on:- Your geographical location
- Your chosen carrier at checkout
- Current shipping conditions
Understanding Our Fulfillment Icons
When browsing our collection, you'll notice these icons indicating how quickly we can prepare your order:
| Icon | Status | Description |
|---|---|---|
|
Instant | Same day fulfillment - These products are waiting in our warehouse, ready to begin their journey to you immediately. |
|
Express: 1-2 days fulfillment | These products require minimal preparation before shipping. |
|
Standard: 2-3 days fulfillment | These products may need to be sourced from nearby partners. |
|
Preorder: 5-10 days fulfillment | These exclusive items come with a 15% discount and require only 30% payment upfront. |
|
Notify: Waiting list | No payment required, No engagement! You'll receive email notification when available. |
Note: Look for these icons on product listings to easily identify availability.
Shipping Options example
| Category | Company | Service | Delivery Time | Price in EUR | Free shipping |
|---|---|---|---|---|---|
| Economy Pickup | Mondial Relay | C.pourToi® | 3/6 days | 3.90 | > 49 € |
| Chronopost | Shop2Shop by Chronopost | 4 days | 4.10 | > 49 € | |
| Standard Home Delivery | Colis Privé | Colis Privé Domicile - avec signature | 3/5 days | 7.30 | > 49 € |
| La Poste | Colissimo Domicile sans signature | 2 days | 9.90 | > 49 € | |
| Express Delivery | Chronopost | Chrono Relais 13h | 24h | 10.10 | > 59 € |
| UPS | UPS Standard | 24h | 13.25 | > 59 € | |
| Premium Delivery | Chronopost | Chrono13 | 24h | 20.18 | > 59 € |
Why Some Products Are Faster
Not all product are equal—Some are faster than other.
Our varied fulfillment times reflect our commitment to:
- Freshness: Products like Al Mari Anni Chocolate are made only after your order is received, ensuring peak freshness and quality.
- Variety: Our extensive collection includes rare items sourced from independent creators worldwide.
- Quality: We prioritize exceptional products over those that simply arrive quickly.
Delivery Options
All shipping methods include:
- Free shipping on orders above a minimum purchase amount
- Multiple carrier options at checkout
- Store pickup available by appointment (no shipping costs)
- International shipping to select destinations
The journey of a thousand herbs begins with a single click. we're here to ensure they arrive at their potential peak.
